Frequently Asked Questions

What's UV Coated Printing?

UV coating, or ultraviolet coating, is a very glossy, shiny coating applied to the printed paper surface and cured on a special machine using ultraviolet light. These special UV coatings harden, or cure when they receive ultra violet radiation.

What's Matte Printing?

Unlike glossy paper, matte paper produces nice quality prints but does not have that vibrant and shiny color finish. Matte paper is not vulnerable to being marred by fingerprints and it produces a non-glare print.

What's Silk Laminated?

Silk lamination is water resistant and also tear resistant. The silk lamination is referred to the luxury side of printing. As they say, it’s smooth as silk! Silk Lamination is a matte finish, not a coating.

What's Silk with Spot UV?

Spot UV on Silkcards is unlike any other Spot UV cards. These cards present an amazing contrast of gloss and matte for a high quality card. It utilizes UV light to “cure” a varnish that is applied to paper or cardstock. This varnish can be applied to plain white cardstock, but is often applied to coat color-printed paper products, sealing in their color, adding shine, and protecting the printed surface underneath from moisture and other types of damage.

What's Silk with Stamped Foil?

Foil stamped business cards are silk coated business cards that undergo an additional process where silver, gold or other colors foil are imprinted on one or both sides of the business card. This makes the card very appealing and  stands out because of the way it reflects light. The silver or gold foil is the most preferable and make the card very attractive and shows the luxury of your card.

What's Velvet Laminated?

Velvet lamination provides such a soft texture that is often compared to the skin of a fresh peach. Also known as velvet-feel, it adds a layer that results in long-lasting prints with a delicate feel. Velvet laminate finish can easily attract a target audience by providing a deeper, richer, and more vibrant look to printed materials. This cutting edge style finish is a perfect choice for those businesses looking for something a little off the beaten path. Some consider velvet lamination superior to silk lamination because it lasts longer

What Kind of Printing Service do You Offer?

We offer commercial digital, offset, and screen printing services, including Marketing Products (Business Cards, Flyers/Postcards, 4D Lenticular Prints, Announcement Cards…), Majestic Products (Akuafoil, Foil Worx, Silk Cards…), Grand4mat Products (Posters, Banner Stands, Signs…), Packaging Products (Product Boxes, Business Card Boxes, Cube Boxes, Roll On Labels…), Promotion Products (Tote Bags, T-Shirts, Mugs…) and many more.

How Much Does Your Printing Cost?

Our pricing depends on the product and specifications. If you’re using the online designer to design your own product, you can easily select your quantity and specifications to see your cost. If the product in question is not added to our website yet, you may contact us for a direct quote.

How Much Does Your Printing Cost?

Our pricing depends on the product and specifications. If you’re using the online designer to design your own product, you can easily select your quantity and specifications to see your cost. If the product in question is not added to our website yet, you may contact us for a direct quote.

Can You Help Me With the Design?

Sure. We can help you with the already made designs or templates if you’re having trouble to use the online designer. Just let us know the number and color of the product you’re interested in printing, and our team will quickly get it done for you to save time.

Do You Do Custom Design?

Yes. We do custom designs at an affordable price, and the price depends on your custom design specifications. You can contact us for your custom design to get a quote.

What Are Your Turnaround Times?

  • Same Day Turnaround
  • Next Day Turnaround
  • Next Day + 1 Turnaround
  • 2 – 4 Day Turnaround
  • 5 – 7 Day Turnaround


Our turnaround times refer solely to production. Once production is complete it may take up to one business day for orders to ship or be available for pick-up. Local delivery orders will be delivered on the next scheduled day for your zone (excluding the day of production). It is our goal to release all jobs as soon as completion of production allows. The last day of your turn-around is not a guaranteed “in hands” date.

Turnaround starts from the time the file upload is complete. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. We reserve the right to print same day orders on digital press equipment. Orders that complete after 5:00PM may not be available for pick up until the following morning.

Can You Deliver My Order to Me?

Yes. We ship orders via UPS.

How Much Does the Shipping Cost?

The shipping cost depends on your zip code if you live in US (United States). In general our shipping cost are very fair, and you should see your shipping cost when you’re checking out on our website. If your order is a custom order, the shipping cost will be added to your quote as well for you to know in advance; except you’re granted a free shipping.

How Long Will it Take For Me to Receive a Shipped Order?

It depends on the shipping method and level you choose when you’re placing your order. On average, it takes three (3) business days. However, it could take more than that depending on your area or zip code, weather and unexpected situations.

Do You Offer Rush Services and Shipping?

Yes. We do offer fast turnarounds or rush services on demand. Just make sure you select that when you’re placing your order, checking out or let us know in your note when you’re requesting a quote.

Do You Offer Rush Services and Shipping On All Products?

In fact, we only offer rush service on selected products. Due to the printing nature or procedure of some products, such as spot gloss, foil… etc., we do not offer rush services on them. So make sure you confirm with us before placing your rush orders.

Will I be Able to Track My Order and Shipping?

Yes. Once your order ships, a tracking number will be sent to you to be able to track your order till it arrives.

What Days Do You Deliver Orders?

Orders are only delivered on business days. However, if you have a UPS centre near you, you can call and see if they are opened on weekends and if you can come in with your ID to pick up your shipping? (Note that the latter is only a suggestion, and UPS reserves the rights to work with you on that or not.

Do You Ship Internationally?

Yes. We do ship to countries outside US (United States). However, we recommend you contact us about your shipping first if you live outside of US (United States).